Shipping policy
Here’s a professional and clear Shipping Policy tailored for MATBOCK:
MATBOCK Shipping Policy
Order Processing
At MATBOCK, many of our products are made to order to ensure the highest quality and performance. As a result, order processing times may vary, and some orders may take up to 180 days to ship. We appreciate your patience and commitment to superior gear.
Domestic Shipping (U.S.)
-
We offer standard and expedited shipping options across the United States.
-
Shipping rates are calculated at checkout based on your order and delivery location.
-
Once shipped, delivery typically takes 3–7 business days, depending on your selected method.
International Shipping
-
MATBOCK ships worldwide. International shipping costs and delivery times will be calculated at checkout.
-
Please note: International customers are responsible for any customs, duties, or import taxes that may apply upon delivery.
Made-to-Order Lead Times
Due to the specialized nature of our products:
-
Some items may require extended lead times up to 180 days.
-
If your order includes made-to-order products, we will notify you with an estimated production and shipping timeline after your purchase.
-
Partial shipments may be available upon request.
Order Updates
You will receive email updates with tracking information once your order has shipped. For order status inquiries, feel free to contact us at:
📧 orders@matbock.com
📞 (757) 384-1338
Shipping Address Accuracy
Please double-check your shipping address before completing your order. MATBOCK is not responsible for delays or losses caused by incorrect or incomplete shipping information.
Let me know if you'd like this formatted for your website or into a downloadable PDF.